This article explains how to convert a Prospect linked to an Opportunity into a Contact – when the Prospect does not appear in the Contacts List.
Click on the Opportunity where the prospect needs to be converted to a contact.
The Opportunities page opens with the selected Opportunity. Click Convert to Contact.
Many Opportunities can be selected and all the Prospect be Converted into Contacts at once. On the Opportunity page, click the Multiple action menu. Then Select the Convert Prospect Icon. All the Prospects will have been converted into Contacts.
So, let us know if you need assistance by contacting us on firstname.lastname@example.org.