User Work Request Notification in Users Profile

Notifications for users are set up in the User Profile in Fortix. The notifications consist of:

  • Team Message Email Notifications
  • Quick Message Workflow Email Notifications
  • Work Request Update Quick Message Notifications
  • Work Request Update Email Notifications
  • Daily Work Report Email Notifications

This article explains the settings in more detail.

Navigate to the user profile page.

Profile Fortix - Google Chrome

Scroll down and find the Notification settings.

  1. Team Message Email Notifications – If this option is set to Yes, the user will receive notifications on the dashboard component TEAM MESSAGES when Team Message is received.
  2. Quick Message Workflow Email Notifications – If this option is set to Yes, the user will receive email notifications when Workflow Notification is received.
  3. Work Request Update Quick Message Notifications –  If this option is set to Yes, the user will receive workflow notifications about WR updates in their Dashboard component – WORKFLOW NOTIFICATIONS.
  4. Work Request Update Email Notifications – If this option is set to Yes, the user will receive email notifications about WR updates.
  5. Daily Work Report Email Notifications – If this option is set to Yes, the user will receive a daily email with information about his current WRs. To send the email, CRON job daily_user_report.php has to be enabled and configured.
Profile Fortix - Google Chrome

Team Message Email Notifications – If this option is set to Yes, the user will receive notifications on the dashboard component TEAM MESSAGES when Team Message is received.

Profile Fortix - Google Chrome

Work Request Update Quick Message Notifications – If this option is set to Yes, the user will receive workflow notifications about WR updates in their Dashboard component – WORKFLOW NOTIFICATIONS.

Profile Fortix - Google Chrome

Quick Message Workflow Email Notifications – If this option is set to Yes, the user will receive email notifications when Workflow Notification is received.

Inbox (9) - fortixempjohn@gmail.com - Gmail - Google Chrome

WR Quick Message from Marianne Prinsloo - fortixempjohn@gmail.com - Gmail - Google Chrome

Work Request Update Email Notifications – If this option is set to Yes, the user will receive email notifications about WR updates.

Inbox (9) - fortixempjohn@gmail.com - Gmail - Google Chrome

WR: New from Marianne Prinsloo to John Smith - fortixempjohn@gmail.com - Gmail - Google Chrome

Daily Work Report Email Notifications – If this option is set to Yes, the user will receive a daily email with information about his current WRs. To send the email, CRON job daily_user_report.php has to be enabled and configured.

Inbox (9) - fortixempjohn@gmail.com - Gmail - Google Chrome

Daily Report - fortixempjohn@gmail.com - Gmail - Google Chrome