Blue Jeans Talk

Satisfaction equals loyalty. Satisfying customers’ desire to be in control offers tremendous potential for a business to build lasting loyalty. Remember the time when jeans came in one flavour, and they fitted like a sack? They were incredibly uncomfortable; however, if you wore them long enough and washed them enough times, they started to grow on […]

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Fight back with kindness

Our simple message is to focus on what you can control and not waste time on the things you can’t, and here is our contribution. COVID-19 caused so much chaos already, but it is not over yet. Now is our time to respond to the crisis. Now is our time to fight back! That’s why […]

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Keeping Promises – Building Trust

A business exists in its most basic form, to provide a solution to a problem that their market has. In agreeing to provide that solution, they are promising to come good on that agreement. The local coffee shop promises their customers the delivery of their daily caffeine fix or an accounting firm that guarantees the […]

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Good News! Happiness increases Productivity!

Those who do not learn history are doomed to repeat it. In 1958 Mao promoted a “Great Leap Forward” in economic development and insisted that steel production is increased to catch up with the industrialised world. To meet his high steel production targets, ordinary people were roped in and made to melt down every scrap […]

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Bite that Apple!

“When you first start off trying to solve a problem, the first solutions you come up with are very complex, and most people stop there. But if you keep going, and live with the problem and peel more layers of the onion off, you can often times arrive at some very elegant and simple solutions. […]

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Something got to give…if nothing changes!

In life and business, if nothing’s happening the way you want it to, perhaps the thing that needs to change is you! “If you do what you’ve always done, you’ll get what you’ve always got.” – Henry Ford, founder of Ford Motors. This is still applicable today, even if we are in the age of […]

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